Privacy Policy

July, 2023:

At Leaping Goat Coffee Co, we are committed to protecting the privacy and confidentiality of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide when using our website. Please read this policy carefully to understand our practices regarding your personal data.

  • Information We Collect: We may collect personal information that you voluntarily provide to us when creating an account, placing an order, subscribing to our newsletter, or contacting our customer support. The types of information we may collect include:
    • Contact information (name, email address, phone number, shipping/billing address)
    • Payment information (credit card details, PayPal information)
    • Purchase history and preferences
    • Communication preferences
  • Use of Information: We use the information we collect for the following purposes:
    • To process and fulfill your orders and provide customer support
    • To personalize your experience on our website and improve our products and services
    • To send periodic emails regarding your orders, promotions, and updates (if you have opted-in to receive such communications)
    • To comply with legal obligations, enforce our policies, and protect our rights and the rights of others
  • Data Sharing and Disclosure: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, and providing services to you. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated to keep it confidential.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your explicit consent. However, we may disclose your information under the following circumstances:

  • To comply with applicable laws, regulations, or legal processes
  • To respond to a valid subpoena, court order, or government request
  • To protect our rights, property, or safety, as well as those of our customers or others
  • Data Security: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience on our website. These technologies collect non-personally identifiable information about your usage patterns, such as IP address, browser type, referring/exit pages, and operating system. You have the option to disable cookies through your browser settings, but please note that this may limit your access to certain features of the website.
  • Third-Party Links: Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such third parties. We encourage you to review the privacy policies of these third parties before providing any personal information.
  • Children's Privacy: Our website is not intended for children under the age of 18 years. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to promptly remove that information from our records.
  • Changes to the Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page, and the "Last Updated" date at the top of the policy will be revised accordingly. We encourage you to periodically review this policy to stay informed about how we collect, use, and protect your personal information.
  • Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at hello@leapinggoatcoffee.com.au or on 0499555177.

By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.